In this video clip, Dr. Gary Dumais summarizes his approach to helping companies manage relational aggression in the workplace, also known as “mean girl” bullying, which is becoming a common problem for many businesses.
We’ve all witnessed it: smart people like executives, doctors, and leaders making bad decisions – some of which were catastrophic. The Space Shuttle Challenger explosion in 1986 is one tragic example. Official investigations concluded that, due to pressure to launch on schedule, NASA and other experts overlooked the dangers of launching the space shuttle in […]
What is decision resilience? Decision resilience is NOT about leaders showing “the courage of their convictions” or sticking with a decision when faced with challenges – I consider that to be resolve, or in some instances, inflexibility. Rather, decision resilience (as I define it) refers to how resilient a decision-maker’s brain is to misperceiving reality […]